The performance report display on-demand performance data from your iComfort® S30 system for the last 10 days. Runs the humidifier when there is a call for humidification only. Display settings are only available in the iComfort® S30 display and not in the mobile app or web portal. What variables can I turn on/off in the hide/show panel? The distance range for the proximity sensor is short, approximately 25 cm or up to an arm’s length. Relay W1 failure (IFC and AHC modes only). The high pressure switch has opened five times during one cooling demand. And you’ll now save money and energy when you’re not home. The furnace low pressure switch is open during run mode. Schedule IQ is a smart schedule that works with Smart Away and combines the power of a traditional schedule. Any adjustment using Google Assistant, either through the app or by voice will maintain a 20 degree range differential as well. Select your home and/or system in the "my homes" screen. The required amount of current is not passing through RUN current transformer. Logging in will automatically add the iComfort® S30 Smart Thermostat to your account again. Via your iComfort ® thermostat: Go to thermostat menu > settings > HomeKit > HomeKit User Reset. And you’ll now save money and energy when you’re not home. In your thermostat, mobile app or web portal, you can go to menu > settings > general > language to choose between English, French, or Spanish. A two stage system operating at 75% demand run first stage 50% of the time and second stage 50% of the time. It is divided into 3 sections: 1. Copyright © 2018 Lennox. This includes when Fan circulation is manually set to “On” and when allergen defender is on. What are my Smart Thermostat screen saver options? What does this alert or warning code mean? How can I use Siri to control my iComfort® accessories? This means you’ll always be comfortable and saving energy when you’re away. How do I troubleshoot the “WAC Failed”/ “Network Not Configured” error during WiFi setup using my iOS device? When the system cannot maintain comfort with the lower stage, it will begin to operate the higher stage.Variable Capacity Variable capacity systems continuously adjust the heating or cooling capacity from its minimum to its maximum capacity. Lennox iComfort® Equipment Interface Module (catalog number 10T50) (connects the iComfort® S30 to non-communicating indoor and outdoor units. It works with Amazon Echo, Echo Dot and Tap devices allowing the homeowner to ask Alexa to adjust the temperature. 1. 4. Please follow instructions on Apple’s support site to setup your Home Hub: 3. Yes, your iComfort® S30 will dehumidify, humidify or do both according to your humidity settings and equipment installed. 1. Electric Heat only  3. Pre-coil discharge air temperature sensor problem (DFM mode only). 2. You’ll be given a number that is unique for a one-time use.When you enter the pin on the web portal or mobile app, you’ll be automatically signed-in on your thermostat. In the iComfort® M30 Mobile App or web portal, if you are signed out, then tap/click on the “Trouble Logging In?” button. Pictures can take up to three minutes to load. In the thermostat, mobile, or web portal, on the home screen you can swipe left or right to navigate zones/systems. It has the smart features you need and more but is reserved for Lennox equipment only. Electric Heat only  3. The Y1 relay on the applicable system component has failed. Heat Pump + Electric Heat  2. The outdoor temperature displayed in your thermostat's home screen can come either from the sensor in your outdoor unit or from https://www.accuweather.com/. In your mobile app or web portal, you can tap/click on your email address on the top right and then “View Account”. You can access the thermostat settings by tapping the menu > settings button on the home screen. Enter the pin generated on the thermostat and then tap the "Add" button. It depends on the equipment you have in your home. If the hide/show panel is not displaying in your web browser view, you are instead getting the menu button on the top right. How does Alexa work when thermostat is in ‘Heat and Cool’ mode? Your dealer configured these reminders for you during installation, but you can always modify the reminder settings for how often you want to be reminded under menu > settings > notifications in the reminders section. Cooling  5. This unit wholesales for $115 from Lennox Parts Plus store. Runs the humidifier when there is a call for heat and humidification. Similarly, when in heating, lower your heating set-point to the lowest temperature which you can be comfortable. The humidity options available to you are located under menu > settings > humidity. 2. What are the recommended Wi-Fi routers for use with iComfort® S30? At outdoor temperatures between the high and low balance points, both the heat pump and auxiliary heat source are allowed to run. Demand is a number from 0 – 100%, where 100% is the maximum heating or cooling your system can provide. On your iOS device go to the Wi-Fi Settings and under “Setup New Device” look for your iComfort, 3. is turned on. For example, every night at 10 p.m. set your iComfort, 1. The heat pump configuration link not cut on the air handler control. Runtime for a day is in hours, while runtime for an hour is in minutes. 2. features being turned on). You can set the minimum and maximum temperatures the house must reach for you to get notified under menu > settings > heat & cool > safety protection. WI-FI THERMOSTAT iComfort Wi-Fi® Flex Thermostat Bulletin No. What are the recommended Wi-Fi routers for use with iComfort® E30? For instructions on how to do this, please refer to the related questions section below. 2. As the filter loads (gets dirty), the air resistance increases and the remaining filter life shows a corresponding decrease. How do I unlock the iComfort® E30 Smart Thermostat display? Or you can connect If you want to understand how efficiently your equipment ran see “How Hard Did the System Work? iComfort® E30 When you’re moving out of your home, you can remove the iComfort® S30 thermostat(s) in your home from your account and sign-out of the thermostat all at once with the move out button under menu > settings > account. You can purchase iComfort® M30 from an authorized Lennox dealer. What is demand? The liquid line temperature sensor has malfunctioned. 3. - Sign in to iCloud with your Apple ID and turn on iCloud Keychain, - Under settings, Turn on Home to edit home users and use accessories on all of your iOS devices. This could cause a blank thermostat screen. Fan When cooling or heating, the fan is running. Most S30 thermostats operate with Lennox communicating equipment that sends serial communication regarding the Runtime. Program your thermostat to set the heating set-point even lower when you will not be home. also works with Schedule IQ, so your home can be set at your ideal away temperature set-point when you’re away. Cooling  6. You can find a dealer near you here: http://www.lennox.com/locate/. Where can I download the iComfort® M30 Mobile App? Your fan mode options are located in the modes/schedules screen on the top right.  1-800-9Lennox or visit the Lennox Dealer Locator. How do I change the heating or cooling mode? Fan When cooling or heating, the fan is running. In the web portal, you can select to view runtime according to a day (in the last 10 days) or a time in the last 24 hours. How do I re-register my iComfort thermostat? It was developed and is maintained by the American Society of Heating and Air-Conditioning Engineers (ASHRAE). Smart Away can only be enabled if you have an iComfort® M30 account and you’re signed-in on your thermostat. Click on Performance Report. To sign in on the thermostat, go to menu > settings > account. This can be done with a single wire. iComfort Thermostat … Google Assistant supports heat / cool mode temperature adjustments, but it will do so only by maintaining the currently established temperature ranged. apps stores to download the free app. Can I still manage my thermostat remotely if I don’t Here is a list of all the possible variables for an iComfort® M30 system: If the system is having issues obtaining data for a variable, it is not displayed on the graph, and instead it shows in this panel with a warning icon. The thermostat will automatically search for Wi-Fi networks in your home. Runtime would be 100% for this case. It is divided into 3 sections: 1. 3. for assistance. How do I access the iComfort® M30 Smart Thermostat settings? You can purchase iComfort® E30 from an authorized Lennox dealer. The thermostat automatically checks for software updates every 24 hours for you. This part number is for a standard, non heat pump unit. Only conventional 24VAC wiring to indoor and outdoor units is supported. Warning (orange) - This is more of a prognostic or diagnostic message, perhaps something to look out for or prevent in the future. You can choose between these two sources under menu > settings > display > outdoor temperature source. Make sure that the Echo device is set to the correct temperature unit (Fahrenheit or Celsius), Currently, you can use Alexa to control only one home under your iComfort. When attempting to change the temperature while in either mode, Google Assistant will respond "mode not supported". Choose which variables to display on the graph by turning them on/off on the hide/show panel 3. 2. heat. This is the temperature set-point control. Smart Away works for any user in the home that has a mobile phone/tablet with Global Positioning System (GPS) and a data plan by setting geofences around the home. You can always change this setting again under menu > settings > account > account info in the thermostat. 3. Why does my Smart Thermostat say Defrosting? Here are some pointers to reduce cooling or heating demand in your iComfort® M30 system: 1) When in cooling, raise your cooling set-point to the highest temperature which you can be comfortable. The Away button is also available in the mobile app and web portal in the “my homes” screen. The furnace gas valve second-stage relay is faulty. You can un-enroll your thermostat from your provider’s demand response program by selecting Menu > Settings > Peak Monitoring > Peak Monitoring Settings > Factory Reset Peak Monitoring Settings. For M30 systems, the runtime is calculated based on the relay settings You can view runtime information for your system in the web portal for iComfort® M30, under menu >performance report, or in the monthly email performance report. 3. 2. Log in to the iComfort® S30 web portal. On the iComfort thermostat go home page/ menu/ ventilation. This includes the: XC/XP25, XC/XP21, XC/XP20, XC/XP18, XC/XP17 units. Yes, as long as your thermostat is connected to Wi-Fi, you can manage and control your thermostat remotely via the iComfort® S30 web portal at Refer to Lennox Equipment Limited Warranty certificate What is the Dealer Control Center under Advanced Settings? In your mobile app or web portal, you can tap/click on your email address on the top right and then “View Account”. Then Perfect Temp. Electric Heat only  3. Slight possibility of seeing a false alarm. In the thermostat, go to menu > settings > advanced settings, and press the reset button. The weather forecast on the weather screen on your thermostat (and mobile app and iComfort® E30 web portal) comes from https://www.accuweather.com/. The goal is to heat the outdoor unit to evaporate the water. The Lennox iComfort® implementation of demand response, referred to as “Peak Monitoring”, is compliant with the State of California’s Title 24, and other utility providers supporting Open Automated Demand Response (ADR). In menu > settings > notifications > reminders, you're given two options: "Calendar" and "Run-Time". Once the ventilation setting is selected a home owner can control the ventilation. The thermostat has lost communication with a system component for more than three minutes. During system discovery, the thermostat displays a message Thermo- stat is unable to communicate to system components. If your thermostat will not connect, contact your Lennox dealer or call 1-800-9-Lennox 2. The reporting component cannot find earth ground. 2) Change your filters. Dew Point is a humidity setting under menu > settings > humidity to automatically change the humidity set-point to try to and prevent condensation on the windows. With Schedule IQ selected, it will automatically change set points according to your geofence and Away settings. In order to customize the data that you see, you can: 1. How can I invite other people to access and control my iComfort® homekit accessory? 2: Then tap settings button on the pop-up (these are your system settings). https://www.lennoxicomfort.com/. Defrosting happens when the temperature outside gets too cold, or if there is ice and the system cannot use the heat pump (if your system has a heat pump). The inverter has detected a circuit issue. We recommend you do not install the iComfort® S30 yourself. Steps to entering the pin on a mobile platform: With Schedule IQ, you also can set “At Home Day” and “At Home Night” set-points and times. 4. ASUS Electric Heat and Fan Demand calculations always assumes 100% capacity when on. Select your home and/or system in the "my homes" screen. In your thermostat, go to menu > settings > account to change your account information such as name, billing address, email address, password and other settings. It is typically located near the indoor unit. Select your home and/or system in the "my homes" screen. It does not take into account how hard your system worked (percent demand) which depends on whether you have a low efficiency 1-stage, mid efficiency 2-stage, or high efficiency variable capacity system and other factors. Select your home and/or system in the "my homes" screen. In the iComfort® S30 Mobile App or web portal, if you are signed out, then tap/click on the “Trouble Logging In?” button. of the registration process. Check if the Echo/Echo Dot is powered on and is connected to the Internet. Yes, as long as your thermostat is connected to Wi-Fi, you can manage and control your thermostat remotely via the iComfort® M30 web portal at Where do I select a picture on the thermostat as my screen saver? Runtime would be 100% for this case. iComfort® M30 ASUS Upload times will vary based on size of the image you are trying to upload. What if someone is home and I leave the house with Smart Away turned on? Terms and Conditions & Privacy Policy Lennox will use this information in accordance with their respective terms of service and privacy policies. The W output has reported more than five errors. Secondary 24VAC power to the damper control module is low. We recommend you hire a certified dealer to do the installation for you. 1: Tap is the menu button on the thermostat: Furnace is a heat pump with gas backup. The discharge line temperature is higher than the recommended upper limit of 279ºF. What are my fan options? You can utilize the Smart Away feature on the iComfort® E30 thermostat to do this automatically. There is a problem with the air-handler's third stage electric heat. While enabling the iComfort® Skill from Alexa app, why does it displays a “An error occurred while attempting to link Alexa.” message? Heat Pump Only  4. dealer nearest you, call As you transition from fall into winter, you will typically see your heating demand increase. For example, only customers that have electric heat will see electric demand as a variable. Fan values runtime represent when the fan ran alone without heating or cooling. It has the ability to connect to other iComfort® S30 devices running Lennox software to create a special Lennoxmanaged local network. Where do I find the Smart Hub software version and model number? At outdoor temperatures above the high balance point, only the heat pump is allowed to run. ©2015 Lennox Industries Inc. Dallas, Texas, USA iComfort Wi-Fi® Web and Mobile Apps iComfort Wi-Fi® Thermostat THIS MANUAL MUST BE LEFT WITH THE HOMEOWNER FOR FUTURE REFERENCE NOTICE Use this thermostat only as described in this manual. 1. If you wish to remove even your thermostat WiFi settings (WAC) you can choose “ HomeKit Factory Reset ”. The iComfort® M30 app is compatible with Apple smart phones and tablets using iOS 7 and above and Android smart phones and tablets using Jellybean 4.1 and above. If your system is in Away Mode, the menu button and settings are not accessible. WARNING This product contains a chemical known to the State of California to cause cancer, birth defects, or other reproductive harm. How do I un-enroll my thermostat from Peak Monitoring? Selections are timed, on, off, and ventilate now. How to reset the iComfort S30 and equipment. entered previously. The iComfort® E30 can be used with almost any system. 10F81 if the the model number around 3-4 - Answered by a verified HVAC Technician We use cookies to give you the best possible experience on our website. Can I install the iComfort® M30 Smart Thermostat myself? You can utilize the Smart Away feature on the iComfort® S30 thermostat to do this automatically. Lockout may be manually reset by removing power from the control for more than 1 second or removing the thermostat call for heat for more than 1 and less than 20 Check connections. If you have changed your system/zone name(s), discover devices again from Alexa. You may notice that the fan button is disabled or grayed out in the select modes screen (screen 1). To turn it on, go to menu > settings > heat & cool. Do you like your home to always be at the same temperature no matter what? How do I remove /reset my iComfort® pairing from HomeKit? Unit low pressure is below the required limit. What is the Dealer Control Center under Advanced Settings? Therefore the thermostat simply adjusts demand by changing runtime. In the iComfort® E30 Mobile App or web portal, if you are signed out, then tap/click on the “Trouble Logging In?” button. Arris What causes the "Outdoor Temperature data not available" message? You can also tap on the zone name above the temperature control (a.k.a., horseshoe) to see a pop-up with the list of zones (or systems) in your home. The minimal required size is 640 x 400 and can be up to 1280 x 800 pixel resolution is supported. Arris emails if your system needs service or maintenance, Set your iComfort Wi-Fi to a predefined schedule or customize it based on your schedule, Set up the Wi-Fi connection between your thermostat and your wireless network, Follow these simple steps to enable remote access. To turn it off, go to menu > settings > Feels Like. Yes, your iComfort® E30 will dehumidify, humidify or do both according to your humidity settings and equipment installed. It is designed to work with Lennox-brand non-communicating equipment and most other brands of heating and cooling equipment. For best results, make sure you’re connected to Wi-Fi prior to uploading a picture. Having an iComfort® E30 account allows you to control your thermostat remotely from the web portal and mobile app and it also allows you to utilize other advanced features of your iComfort® E30 Smart Thermostat such as Smart Away and Schedule IQ. Also, when Feels Like is turned on and you change the temperature set-point, you’re specifying what temperature you would like your house to feel at. Heat sink temperature sensor fault has occurred (temperature less than 4 ºF or greater than 264 ºF after 10 minutes of operation). To find Climate IQ go to settings > humidity > Climate IQ. my thermostat? Make sure your AppleTV / iPad / HomePod is setup as a home hub and running the latest firmware. To get rid of frost, the system will run a mode similar to AC to take the heat from inside the house across the indoor coil and transfer it outside to warm the outdoor unit. What features or advantages does the iComfort® E30 Smart Thermostat offer? These are the only languages supported at this time. 3. You can customize heat and cool set points, period times, system mode, and fan mode in traditional schedules (not Schedule IQ). Registration takes a few steps at the thermostat as well as on your computer. Fan When cooling or heating, the fan is running. Trouble with iCloud, HomeKit or Home hub syncing issues? 2. Why does cooling or heating demand change from month to month? Heat Pump Only  4. There is a problem with the furnace ignition circuit. Verizon. Cooling  6. If you tap on it, the hide/show panel will display. This means you’ll always be comfortable and saving energy when you’re away. The inverter has detected a PFC circuit over-current condition. In the monthly report, you only get runtime values for the previous month. 1: Tap is the menu button on the thermostat: Lastly, choose an existing home if you already have one or tap the "Add New Home" to create a new home. You can also manually add a … Why does Alexa say “I could not find any SmartHome Devices”? There is an issue with the air-handler's fifth stage electric heat. The thermostat is reading an indoor temperature that is higher than 99ºF. Climate IQ works with all Lennox outdoor communicating equipment. The Y2 relay on the applicable system component has failed. For a zoned system, the device names will be names of your individual zone names as you have set on your thermostat. Heat Pump + Electric Heat  2. to my account? Can I set the temperature for every room in the house? Either the compressor ran for more than 18 hours continuously trying to cool the home during a single demand or the refrigerant pressure in the system is low. 3. If you don’t have iHarmony zoning to control the temperature in every room of the house, then the two systems will appear as two zones on your thermostat's display, and the system name will appear above the temperature set-point control (a.k.a., horseshoe) on the home screen. What do I do now? How do I reset the life for my filter or purifier? 3) Once in the edit schedules screen, you’re able to select the schedule you would like to modify. Notifications are color coded to indicate their importance, with red being most critical, followed by orange and so on. ? It does not take into account how hard your system worked (percent demand) which depends on whether you have a low efficiency 1-stage, mid efficiency 2-stage, or high efficiency variable capacity system and other factors. Enter the pin generated on the thermostat and then tap the "Add" button. ASHRAE 62.2 is a national standard that provides methods for achieving acceptable indoor air quality in typical residences. Just like in a weather report, the Feels Like temperature is the temperature you feel right now, which may actually be different than the current temperature. For additional assistance on any topic not covered here, please contact your installing There is a frequency / distortion problem with the power to a specific system component. To access and edit Schedule IQ, go to modes/schedules > schedules > edit schedules > Schedule IQ. How do I access the iComfort® E30 Smart Thermostat settings? The low pressure switch has opened five times during one cooling demand. If an outdoor air sensor is installed, check your thermostat display for the temperature reading or for error notifications. Date and time typically come from Lennox if your thermostat is connected to Wi-Fi. Lennox icomfort Wi-Fi thermostat troubleshooting. As a result, the outdoor unit is locked out. Depending on your equipment, you may have different humidification and/or dehumidification options available. The furnace limit switch has been open for more than three minutes. Having an iComfort® E30 account allows you to control your thermostat remotely from the web portal and mobile app and it also allows you to utilize other advanced features of your iComfort® E30 thermostat such as Smart Away and Schedule IQ.. Where can I download the iComfort® E30 Mobile App? To control iComfort via HomeKit when away from home, you will need to setup a home hub which can be HomePod, Apple TV 4K, Apple TV (4th generation), or iPad. To stop receiving a monthly email containing the performance report of your iComfort® M30 system, you can follow these steps: On the web portal: 1. The furnace low pressure switch is stuck closed. This includes when Fan circulation is manually set to “On” and when allergen defender is on. What is the difference between Remote View, Remote Access and Alerts and Notifications? How does Google Assistant work with iComfort? You can specify your Smart Away settings such as away fence and away set-points in the iComfort® M30 Mobile App under menu > settings > away. The unit size code for the indoor unit has not been selected. Move the knob to view a specific day / hour The temperature and humidity values represent the average for the day / hour. Reminder (yellow) – This may be a reminder to change your filter or a maintenance reminder, for example. Can I install an iComfort Wi-Fi thermostat The applicable system component (device) is resetting itself. Contact 1-800-9-LENNOX. With that said, since the May 22, 2013 “connection outage resolved” notice from Lennox, I have had a rock-solid WiFi connection. What is the range of the proximity sensor? To generate the pin, go to your thermostat, then go to settings > account and at the bottom of the page press the "Generate Pin" button. What is Emergency Heat, and where do I turn it on? What voice commands does iComfort support with Google Assistant? If you’re not a trained professional technician or authorized Lennox dealer and you modify “dealer only” advanced settings for your HVAC system, Lennox and your dealer are not responsible for any damage you may cause to your equipment as a result of any changes you may have done in the dealer control center. When you create an iComfort® E30 account, you’re asked to check a box if you wish to receive email updates, meaning alerts and reminders via email. The furnace high pressure switch is stuck closed. Once you complete the WAC successfully, your iOS device will be able to discover your iComfort, 2. If you are accessing remotely i.e. What variables can I turn on/off in the hide/show panel? It does not take into account how hard your system worked (percent demand) which depends on whether you have a low efficiency 1-stage, mid efficiency 2-stage, or high efficiency variable capacity system and other factors.